Note: The following required knowledge should be applied as appropriate to the equipment and processes that are used in the particular winery or workplace. Knowledge of: brief history of Australian wine production, including: who first planted vines in Australia, where and when how the wine industry developed structure of the industry key successes and challenges (e.g. phylloxera) first exports trends in styles produced affect of immigrant tastes on wine styles location and key distinguishing features of Australia’s main wine growing regions. Features may include: climate soil grape varieties wine styles specific viticultural and vinification techniques key brands Key features of local wine growing region. Features may include: climate soil grape varieties wine styles specific viticultural and vinification techniques key brands position of Australian wine in the world market. This may include: quantity and value of Australian exports major importers of Australian wine key brands exported label interpretation and Australian wine label integrity program the threat of phylloxera to the Australian wine industry, including: quarantine areas effect of phylloxera on vine and wine steps winery and vineyard visitors can take to minimise risk of transferring infection, including: planning visits to phylloxera free areas before infected vineyards avoiding the vineyard where possible wearing disposable shoes keeping to sealed roads and paths regional and local history. This may include: Aboriginal sites settlement dates and nationalities populations wine production and vineyards local events. This may include: dates and times features and expectations booking procedures information sources locations local attractions, facilities and essential services. This may include: telephone numbers location and travel time features opening and running times provision for special needs key Australian and international wine industry events and awards and their purpose. This may include: basic understanding of judging process enterprise objectives and involvement key Australian wine industry bodies, their purpose and contact details key wine industry media, including: title target audience issue frequency availability enterprise features. These may include: history parent company and/or owners size (e.g. hectares and production capacity) key brands product and service range exports, overseas distributors enterprise’s and competitors’ product range and features, including: styles flagship brands price workplace policy and procedures with regard to: customer service and interaction providing information providing advice OHS hazards and controls procedures and responsibility for reporting problems recording requirements and procedures. |